Government at work : best practices and model programs
- Marc Holzer, Kathe Callahan.
- Thousand Oaks, Calif. : Sage Publications, c1998.
- Physical description
- xi, 233 p. : ill. ; 23 cm.
- Includes bibliographical references and index.
- Government as Problem Solver Management for Quality Human Resource Management Adapting Technology Building Partnerships Measurement for Performance Comprehensive Improvement Conclusion An Effective Public Sector.
- (source: Nielsen Book Data)
This book presents persuasive arguments in support of public service and those who work within it. Clearly, some services should come under government control: public safety, highways, armed and emergency service, water, sewage, parks, schools. Others, however, are operating in answer to problems that society fails to solve. The public sector requires complex problem-solving processes - never simple solutions - and, despite the negative image imprinted on the public consciousness, Government at Work shows how so-called bureaucrats do a difficult job well. Marc Holzer and Kathe Callahan compile evidence that creativity, productivity and excellence are not strangers to government programmes. The public sector's innovative problem-solving should be exploited in the attack of similarly complicated problems as they emerge in our society.
(source: Nielsen Book Data)
- Publication date
- 0761902406 (cloth : acid-free paper)
- 0761902414 (pbk. : acid-free paper)
- 9780761902409 (cloth : acid-free paper)
- 9780761902416 (pbk. : acid-free paper)
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