Public sector reform and the citizen's charter
- edited by Chris Willett.
- London : Blackstone Press, 1996.
- Physical description
- xv, 127 p. ; 24 cm.
- Law in its social setting
- Willett, Chris.
- Includes bibliographical references and index.
A text which looks at the role of the Citizen's Charter in the much changed public sector. This sector in which "government by contract", compulsory competitive tendering, Next Step agencies, and audit have a very significant role to play. In addition to this there is the concept of the Citizen's Charter, intended to set standards for service delivery and to hold suppliers to account when those standards are not met. It cuts across traditional boundaries, looking at theories of citizenship and considering the Charter from consumerist, constitutional, criminal justice and access to justice perspectives. The text provides a theoretical discussion of some of the questions raised by the new structures and ideas that regulate the new public sector. Intended for students and academics alike. The series aims to foster the established commitment of the University of Warwick to the contextual study of law.
(source: Nielsen Book Data)
- Administrative agencies > Great Britain > Evaluation.
- Executive departments > Great Britain > Evaluation.
- Privatization > Great Britain.
- Criminal justice, Administration of > Great Britain.
- Government business enterprises > Great Britain.
- Government productivity > Great Britain.
- Citizenship > Great Britain.
- Publication date
Browse related items
Start at call number: