Managing the unthinkable : crisis preparation and response for campus leaders
- edited by Gretchen M. Bataille and Diana I. Cordova ; foreword by John G. Peters, President Emeritus (Northern Illinois University).
- First Edition.
- Sterling, Virginia : Stylus, 2014.
- Copyright notice
- Physical description
- xiii, 239 pages ; 24 cm
Education Library (Cubberley)
LB2866 .M36 2014
- Unknown LB2866 .M36 2014
- Includes bibliographical references (pages 205-209) and index.
- It's not the crime, it's the cover-up (and the follow-up) / Judy Genshaft
- Building resilience to natural disasters across the campus ecosystem / Burns Hargis, Lee E. Bird, and Brenda D. Phillips
- The power of leadership at a time of tragedy / Cynthia Lawson
- What can you do to keep your campus from having to rebuild in the first place? / Dolores Stafford
- Rising waters and campus renewal : leading the University of Iowa through and beyond the flood of 2008 / Sally Mason
- Preparation, response and recovery : the everydayness of crisis leadership / Mark D. Nelson
- Responsiveness in times of crisis : campus, mission, and community / Joseph Urgo
- A shelter in the time of storm / Bonita J. Brown
- Crisis communications with governing boards : lessons from the Penn State / experience / Patrick T. O'Rourke
- Tools to rebuild after a crisis / Janice Menke Abraham
- Courage, compassion, communication / Connie J. Gores
- Levels of crises and leadership responses : role differentiation and collaboration / Dianne F. Harrison
- Building relationships with the media : the president's role / Charlene M. Dukes
- Crisis communications : lessons learned from the Virginia Tech tragedy / Lawrence G. Hincker
- Working effectively with the media : advice from the frontline / Teresa Valerio Parrot
- The duty to remember : the privilege to inspire change / Carol A. Cartwright
- The blame game : it's a team sport / Harold Lee Martin, Sr., J. Charles Waldrup, and Nicole M. Pride
- The journey of hope / Kevin M. Ross.
- Publisher's Summary
- The editors of this volume have assembled an important and comprehensive array of case studies that provide practical and useful information for leaders as they prepare and deal with crises. The authors have shared from personal experience thoughtful insights and helpful recommendations covering many significant aspects of crisis management. In the chapters of this volume you will find compelling and heartfelt first-hand accounts of the importance of presidential leadership in a crisis, how to build an effective crisis leadership team, how to deal with the media and develop a sound communications strategy as well as how campuses can move forward with recovery and healing even after the most devastating events. In short, this edited volume is a primer on how to prepare your campus for a crisis John G. Peters, President Emeritus, Northern Illinois UniversityCrises are no strangers on campuses whether the deaths of students, severe weather events, athletic wrongdoing, crime, or student or employee malfeasance. How leaders respond can save lives, strengthen the institution, and comfort the community or compromise reputations and result in scandal.Risk management and readiness are not often at the top of the list of what presidents and their boards must do, but in a time of ongoing change, instantaneous communication, and media scrutiny, they risk their jobs and their institutional reputation if they do not heed the messages conveyed in this book. Gretchen Bataille and Diana Cordova, with extensive and varied experiences that include a university presidency, directing senior leadership programs, and counseling presidents and senior administrators faced with critical campus events together with 22 presidents, seasoned leaders in higher education, and media experts provide forthright, firsthand advice on preparing for and managing a crisis, as well on handling the emotional, and often long-term, toll that can result from dramatic events on campus. Through the examples of those who have successfully managed crises, this book provides expert insights and guidance on preparedness, assigning roles and responsibilities, and planning for contingencies ahead of time so that, in the moment, when there is pressure for immediate response that will be scrutinized by the media, by the public, and by the local constituencies, leaders can act with confidence.For senior leaders and board members not in the throes of managing a crisis, this book outlines what needs to be done to be prepared and offers extensive resources for further reading.".
(source: Nielsen Book Data)
- Publication date
- Copyright date
- 9781620360712 (cloth : alk. paper)
- 1620360713 (cloth : alk. paper)
- 9781620360729 (pbk. : alk. paper)
- 1620360721 (pbk. : alk. paper)
- 9781620360736 (library networkable e-edition)
- 9781620360743 (consumer e-edition)