Management of service operations : text, cases, and readings

Responsibility
W. Earl Sasser, R. Paul Olsen, D. Daryl Wyckoff.
Imprint
Boston : Allyn and Bacon, c1978.
Physical description
xv, 734 p. : ill ; 24 cm.

Browse related items

Start at call number:
Librarian view | Catkey: 10030002