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• Chapter 1 Background of E-Commerce.-
• Chapter 2 Basic Concepts of E-Commerce.-
• Chapter 3 Basic Models of E-Commerce.-
• Chapter 4 Architecture of E-Commerce.-
• Chapter 5 Basic Principle of E-Commerce.-
• Chapter 6 Application and Case Study of E-Commerce.
• (source: Nielsen Book Data)

This book mainly discusses the background of e-commerce, the basic knowledge of e-commerce, the basic models of e-commerce, the basic principles of e-commerce and the cases of e-commerce. This book has formed a theoretical system of e-commerce with a clear integration boundary. The introduction of the systematic theory is guided by the background of e-commerce, centered on the model of e-commerce, paved with the principles of e-commerce and integrated with the cutting-edge cases. This book defines the basic concepts, models and principle of e-commerce in the form of mathematical analysis and analyzes the basic theory of e-commerce from the perspective of mathematical model. This enables readers to form an abstract understanding of the connotation and extension of e-commerce. It establishes a knowledge system with the background of social ecology, engineering ecology and innovative ecology, taking the models of e-commerce as the core, the principles of e-commerce as the process, the architecture of e-commerce as the platform and the operation and management of e-commerce as the means to integrate the knowledge into application. This book uses case study to comprehensively analyze and apply the knowledge system involved in e-commerce, combining theoretical research with engineering research. Through this book, readers can systematically master all kinds of theories involved in e-commerce. This book aims at different professional and diverse reader groups. It can be used as the basic books for students of various e-commerce-related specialties.
(source: Nielsen Book Data)

• Preface viii About the Editors xi Acknowledgements xiii 1. Payments Explained Payments are Getting Political Again 6 Money: A History of Gods and Codes 11 Payments Explained 14 From Barter to App - How Payments Have Changed 17 Do We Still Need to Pay? 21 How ACH and Real-Time Payments Clearing and Settlement Works 23 Payments as a Service 26 The New Emerging Banks and Their Role in Payments 28 The Payments Race 31 PayTech Regulation Trends 34 An Innovative Local Payments Method in an Ancient Land 37 2. Payment System Infrastructures and Money Transfer Technologies The Convergence of Card Payments and Bank Payments 46 Instant Payments: A New Deal for the Payments Market? 49 PIN on Mobile - A Pivotal Moment for Payments 51 PayTech in the Cloud 54 The Rise of a Super-Correspondent Banking Network 56 Why Distinctions within Mobile Wallets and Tokenization Matter 59 The Future is Already Here-- It is Just Not Evenly Distributed 61 PSD2 Open Banking: The Challenges of Third-Party Provider Identity and Regulatory Checking 64 Taking PayTech to the Villages of India 68 3. Payments Regulation and Compliance
• How Payments Regulation and Compliance Can Create a Better Future 74 Refining the Collective Responsibility for Compliance 78 Can Operational Agility Grow Payments in the New Online Platform Marketplaces? 81 The Hidden Value of Greater Standardization for the EU-Wide FinTech Market 84 Is Europe a Good Example of Open Banking? 86 Taking Back the Power: Regulations in the EU are Changing the Face of Banking 88 Achieving Control Effectiveness and Sustainable Compliance Using Nine Factors 91 Money Laundering Laws, Technology and Keeping Up with Criminals 94 Dynamic Regulation Readiness - Implementing the 5th Anti-Money Laundering Directive 97 eKYC: The Next Mountain for e-Businesses to Climb 100 AML Systems After Madoff: Ponzi-Identification Using "Complexity" 102 4. Blockchain Regulation Around the World
• Understanding Cryptocurrencies, Blockchain Technology and Regulations 110 Blockchain, Cryptocurrencies and How They Fit Within Current Payments Regulation 114 Blockchain and Beyond 117 Will Central Banks Adopt the New World Economy of Cryptocurrencies? 119 The Case for a National Cryptocurrency 122 Regulation and the Future of Blockchain: Which Approach Will Succeed? 124 Web 3.0 - The Internet of Value 127 Blockchain - An Elixir for Anti-Money Laundering? 129 Facilitating Online Crypto-Payments Now and in the Future 132 A New Law for Derivatives Markets and the Use of Smart Contracts 134 PayTech and Blockchain: Adjusting for Security and Risk 137 Cryptocommodities: An Essential Element of Decentralized Payments 140 5. Payments in Practice The Perspective of a Passionate Payments CEO 148 Plugging the Data Black Hole: How Mobile Self-Checkout Can Help Revive the High Street 152 How UnionPay Quick Pass is Beating Alipay and WeChat Pay in China 155 How Payment Agility and Cash-for-Carbon Can Solve a Global Problem for Mankind 158 Revolutionizing the Retail Industry Through Integrated Payments Systems 162 Asset Management and Payments in India - So Near and Yet So Far 164 Exploiting the Value of Data Embedded in Payments Systems 167 Reinventing the Customer Experience by Focusing on the After-Payment Emotional Experience 170 How Open Banking and Payment Touchpoints Will Save Banks 172 Why Personal Financial Management Will Be Embedded Into the Next Generation of Payments 175 How Helping Microbusinesses Accept Digital Payments Could Transform Kenya's Economy and Enhance Inclusion 178 How Decentralization Can Create a Customer-Centric Ecosystem 182 6. Blueprint for Change A Blueprint for Change 188 Accelerating the Adoption of PayTech Innovations 192 How to Build a Successful PayTech Product 195 The Future of Digital Payments Market Infrastructures 198 It's Money, Jim, But Not as We Know It 201 Payments as Open Business Banking Enabler for the Gig Economy 206 The Financial Arms Race: The Game with No Rules 209 How Network Paradigms Can Lead to New Payments Innovations 212 It's the Ecosystem, Stupid! Keeping Ahead in a Payments Ecosystem 215 Mobile Money: Creating a Cash-Light Africa to Solve the Financial Inclusion Problem 217 Back to the Future: A Miraculous Time-Trip Through the Future, Present and Past of Payments 222 Fifteen Ways in Which Our Digital Future Will be Shaped by PayTech 225 List of Contributors 229 Index 236.
• (source: Nielsen Book Data)

The only globally-crowdsourced book on the future of payments ("PayTech"), offering comprehensive understanding of a rapidly evolving industry at the centre of global commerce The movement of money between individuals, organisations and governments is crucial to the world economy. The payments industry has undergone immense transformation - new regulations, technologies and consumer demands have prompted significant changes to the tools, products and use cases in payments, as well as presented lucrative opportunities for entrepreneurs and FinTech professionals. As payment technologies become faster and more efficient, companies and investors are increasingly favouring PayTech innovation due to better customer experience, increased revenues and manageable risks. The PAYTECH Book brings together a diverse collection of industry experts to provide entrepreneurs, financial services professionals and investors with the answers they need to capitalise on the highly profitable PayTech market. Written by leaders in the global FinTech and payment sectors, this informative volume explains key industry developments and presents valuable first-hand insights from prominent industry practitioners. Contributors include advisors and consultants to the payments and financial services industry, entrepreneurs and business owners utilising cutting-edge PayTech capabilities, academic researchers exploring the social-political-economic impact of PayTech and many others. Detailed chapters cover essential topics such as cybersecurity, regulation and compliance, wholesale payments and how payment systems currently work and how PayTech can improve them. This book: Defines PayTech and identifies its key players Discusses how PayTech can transform developed markets and accelerate growth in emerging economies Describes how PayTech fits into the larger FinTech ecosystem Explores the future of PayTech and its potential as an agent of social change and financial inclusion Provides diverse perspectives on investment in PayTech and what consolidation and expansion will look like The PAYTECH Book: The Payment Technology Handbook for Investors, Entrepreneurs and FinTech Visionaries is an indispensable source of information for FinTech investors and entrepreneurs, managers from payments companies and financial services firms and executives responsible for payments in government, corporations, public sector organisations, retailers and users of payments.
(source: Nielsen Book Data)

The book deals with product recommendations generated by information systems referred to as recommender systems. Recommender systems assist consumers in making product choices by providing recommendations of the range of products and services offered in an online purchase environment. The quantitative research study investigates the influence of psychographic and sociodemographic determinants on the interest of consumers in personalized online book recommendations. The author presents new findings regarding the interest in recommendations, importance of product reviews for the decision process, motives for submitting ratings as well as comments, and the delivery of recommendations. The results show that opinion seeking, opinion leading, domain specific innovativeness, online shopping experience, and age are important factors in respect of the interest in personalized recommendations.
(source: Nielsen Book Data)

• Internet y el nacimiento del comercio electrónico
• Fundamentos del comercio electrónico
• Los mercados de valores tecnológicos y el comercio electrónico
• La medición del uso de Internet.

• Ch. 1. Introduction and Overview
• Pt. I. Evaluating E-commerce Applications
• Ch. 2. E-commerce and the Tools of Economic Analysis
• Ch. 3. E-commerce for Consumers
• Ch. 4. Business-to-business E-commerce
• Pt. II. Designing E-commerce Applications
• Ch. 5. E-commerce and the Principles of Economic Engineering
• Ch. 6. One-to-one Trading: Direct Negotiations in E-commerce
• Ch. 7. One-to-many Trading: Online Auctions
• Ch. 8. Many-to-many Electronic Exchanges.

"Despite the recent misfortunes of many dotcoms, e-commerce will have major and lasting effects on economic activity. But the rise and fall in the valuations of the first wave of e-commerce companies show that vague promises of distant profits are insufficient. Only business models based on sound economic propositions will survive. This book provides professionals, investors, and MBA students the tools they need to evaluate the wide range of actual and potential e-commerce businesses at the microeconomic level. It demonstrates how these tools can be used to assess a variety of existing applications."--BOOK JACKET.

• List of contributors. Editor's introduction. Evolution of the market for air-travel information (M. Doane, K. Hendricks, R.P. McAfee). Which industries use the internet? (C. Forman, A. Goldfarb, S. Greenstein). Valuing internet retailers: Amazon, Barnes and Noble (J.A. Chevalier, A. Goolsbee). The evolution of price dispersion in internet retail markets (X. Pan, B.T. Ratchford, V. Shankar). Online price dispersion within and between seven European countries (J. Rupert, J. Gatti, P. Kattuman). Price dispersion, product characteristics and firm's behaviors: Stylized facts from shopper.com (J. Chen, P. Scholten). What attracts a bidder to a particular internet auction (J. Livingston). An experimental market with network effects and one sponsored seller (S. Chakravarty). Intergenerational product compatibility and price competition (D. Chen). Dynamic pricing via fees in duopoly with varying usage levels (K. Griva, N. Vettas).
• (source: Nielsen Book Data)

The growing use of the internet by businesses and consumers is rapidly changing the structure, conduct, and performance of different sectors of the global economy. This ten chapter volume on organizing the 'new economy' documents some of these changes, and examines the ramifications for business strategy and public policy. Chapters in this volume explain how the Internet has altered the conduct of firms competing in 'new economy' markets (such as the online market for air travel information), changed the competitive and technological structure of a host of industries, and has impacted the valuation and performance of businesses (including online-retailers). In addition, contributors to this volume document that online price dispersion is ubiquitous worldwide, quantify the value of reputation in online auction markets, and explain optimal business behavior in 'new economy' settings where network effects, product compatibility, and market dynamics are important. The breadth of topics in this volume, coupled with the expertise and diverse backgrounds of its contributors, make 'Organizing the New Industrial Economy' a unique and valuable addition to the growing literature in the area. This volume is part of Emerald's "Advances in Applied Microeconomics" series - an annual research volume that disseminates frontier research well in advance of journals and other outlets.
(source: Nielsen Book Data)

• 1. A Context For Developing E-Commerce Applications. Background Concepts for e-Commerce Systems Development. The People Involved in Developing e-Commerce Systems. Systems Development Life Cycles. The Organization of this Book. Cyber Supplements for
• Chapter 1. 2. Some Interesting Types Of E-Commerce Applications. Introduction to Different Types of e-Commerce Applications. Considering the Variety of e-Commerce Applications. Applying Knowledge of Different Types of e-Commerce Applications. Some Examples of e-Commerce Applications. Cyber Supplements for
• Chapter 2. 3. Software Systems In Organizations. Introduction to Software Systems in Organizations. Understanding e-Commerce as a New Type of Application. Preparing for e-Commerce Systems Development. Background for a Set of Future Examples. Challenges and Opportunities in Preparing for e-Commerce Systems Development. Cyber Supplements for
• Chapter 3. 4. Identifying And Describing An E-Commerce Application. Introduction to Identifying e-Commerce Applications. Understanding e-Commerce Application Opportunities. Describing e-Commerce Applications. Identifying e-Commerce Applications. An Example of Identifying e-Commerce Applications. Challenges and Opportunities in Identifying e-Commerce Applications. Cyber Supplements for
• Chapter 4. 5. Managing Pervasive Development Processes. Introduction to Pervasive Development Processes. Understanding Project Processes. Understanding Pervasive Technical Processes. Applying Pervasive Processes. An Example Critique of an Initial Investigation. Challenges and Opportunities in Applying Pervasive Processes. Cyber Supplements for
• Chapter 5. 6. E-Commerce Feasibility. Introduction to e-Commerce Feasibility. Understanding e-Commerce Feasibility. Conducting Feasibility Studies. An Example of a Feasibility Study. Challenges and Opportunities in Conducting Feasibility Studies. Cyber Supplements for
• Chapter 6. 7. E-Commerce Requirements Analysis. Introduction to Analyzing Requirements. Identifying Requirements. Analyzing Requirements. Performing Requirements Analysis. An Example of Requirements Analysis. Challenges and Opportunities in Requirements Analysis. Cyber Supplements for
• Chapter 7. 8. Formalizing Analysis. Introduction to Formalizing Analysis. Understanding Object-Oriented Analysis. Applying Object-Oriented Analysis. An Example of Applying Object-Oriented Analysis. Challenges and Opportunities in Applying Object-Oriented Analysis. Cyber Supplements for
• Chapter 8. 9. Some Important E-Commerce Issues. Introduction to Important e-Commerce Issues. Understanding Important e-Commerce Issues. Dealing with Important e-Commerce Issues in Organizations. An Example of Dealing with Important e-Commerce Issues. Challenges and Opportunities in Dealing with Important e-Commerce Issues. Cyber Supplements for
• Chapter 9. 10. High-Level Design. Introduction to High-Level Design. Understanding High-Level Design. Performing High-Level Design. High-Level Design of Business Transactions. Applying High-Level Design. An Example of Applying High-Level Design. Challenges and Opportunities in Applying High-Level Design. Cyber Supplements for
• Chapter 10. 11. Detailed Design. Introduction to Detailed Design. General Design Principles. Presentation Segment Design. Interaction Design. Using Interface Prototypes in Design. Applying Detailed Design. An Example of Applying Detailed Design. Challenges and Opportunities in Applying Detailed Design. Cyber Supplements for
• Chapter 11. 12. Technical Design And Construction. Introduction to Technical Design and Construction. A Client Server Model of e-Commerce. Understanding Technical Design. Understanding Construction. Applying Technical Design and Construction. Cyber Supplements for Chapter. 13. Testing. Introduction to Testing. Understanding Testing. Applying Testing. Challenges and Opportunities in Applying Verification and Validation. Cyber Supplements for
• Chapter 13. 14. Implementation. Introduction to Implementation. Understanding Implementation. Applying Implementation Planning. An Example of Applying Implementation Planning. Challenges and Opportunities in Applying Implementation Planning. 15. Evolving Ahead. Some Major Themes of e-Commerce Development. Some Evolving Models of e-Commerce. Conclusions and New Beginnings. Glossary. Index.
• (source: Nielsen Book Data)

For courses on e-Commerce Systems and e-Commerce courses that cover both the business and computing issues when developing e-Commerce systems. This book discusses the business and computing issues and activities essential to developing successful e-Commerce systems. The author takes a complete life-cycle approach and uses a combination of user, business, and computing viewpoints to identify the range of commerce and computing issues that need to be resolved together to ensure a successful result. The book provides ample guidance on applying this approach within organizations. Developing e-Commerce Systems does not require any programming or other systems development skills as a prerequisite.
(source: Nielsen Book Data)

• Getting Started with Electronic Commerce Electronic Commerce Fundamentals Electronic Commerce In Action Intranets and Extranets Electronic Data Interchange Electronic Payment Systems Marketing and Advertising on the Web Technologies and Applications to Support Electronic Commerce Infrastructure for Electronic Commerce Personal, Social, Organizational, Legal, Tax, and International Issues Security Issues and Measures: Protecting Electronic Commerce Resources Building a Successful Electronic Commerce Site: A Life Cycle Approach Appendix A: Basic Web Literacy and Instructions for Creating Web Pages Glossary.
• (source: Nielsen Book Data)

This four-part overview of electronic commerce offers a more thorough and technical view of the subject than many recent books on the subject. The book provides a balance of theories, applications, and hands-on material. Electronic Commerce is divided into four parts: Electronic Commerce Basics, Electronic Commerce Supporting Activities, Implementation and Management Issues in Electronic Commerce, and Appendix and Glossary. The book's chapters begin with introductions of leading companies with significant e-commerce expertise and at least two small case studies. They include 10 or more hands-on exercises, encouraging readers to explore and analyze sites, and a list of key terms and bibliographic citations. They conclude with 25-30 review questions and 6-10 projects for further investigation.
(source: Nielsen Book Data)

• Preface. Introduction. I. GETTING STARTED IN E-BUSINESS.
• 1. Responsible Email Targeting. Opt-In or Opt-Out? Why Not Spam? Email List Development. Buying Lists. Renting Lists. Building Lists.
• 2. Powerful Promotions Through Email. Direct Email Marketing. Similarities. Differences. Email Promos. Email Newsletters. Timing. Piggyback Email Marketing. Viral Marketing.
• 3. Improved Operations through Increased Email Use. Making the Most of Email in Your Business. Personal Email Systems. LAN-Based Email Systems. PC-Based Personal Email Systems. ASP-Based Email Systems. Choosing the Right Personal Email System. Mailing Lists. Alternative Mailing List Tools. What Can You Do with a Mailing List? Choose the Mailing List Tool that Best Fits Your Strategy. Privacy in Business Email.
• 4. The Role of the Web in Your Business Information System. Choosing the Right Kind of Network. Intranet. Extranet. Virtual Private Networks. Improving Operations. High-Touch Web-Based Customer Service Through High Tech. Think Warmer! Order Tracking: Let Customers Save You Money by Doing It Themselves! Customer Help: Just Answer the Question!!!
• 5. Using a Brochure Web Site to Tell Your Story as it Evolves. About Us. Contact Us. Industry Overview. Product Pages: The Unique Selling Proposition. Entry or Home Page. Making a Good First Impression. What Not to Do. Telling Visitors Whose Site They are Visiting. Providing Easy Access to Interior Pages in the Web Site.
• 6. Web-Based Electronic Commerce. Security First. Hacker Attacks on Your PC. Hacker Attacks on Your Web Site. Damage or Loss of Business Data. Catalog Web Site: Is Online Ordering Right for Your Business? Do Your Customers Want to Order Online? Will Your Business System Support Online Sales? Subscription Web Site: Will Customers Pay You for Access? Download Web Site: If You Can Download it, Do it! Application Service Provider (ASP) Web Site. II. IMPLEMENTATION FIRST STEPS: FAST, EASY, INEXPENSIVE, AND SAFE.
• 7. First Principles for Getting Started Using the Internet in Your Small Business. The Project Must be Fast. The Project Must be Easy. The Project Must be Inexpensive. The Project Must be Safe. Lawyer Time!
• 8. Mailing List Marketing: Choose the Right Tool and Develop a List. Three Choices in Mailing List Tools: How They Work. PC-Based Mailing Lists. Free Mailing Lists. Fee-Based ASP Mailing Lists. Acquire Email Lists. Rent a List. Build a Prospect List: Think Incrementally.
• 9. Mailing List Policies and Procedures: Getting it Right. Overview Of Procedures. Determine the purpose and goals of your mailing list application. Manage your email lists. Subscribe New Members to Your Discussion Group or Newsletter. Unsubscribe Members who Wish to Leave Your Discussion Group or Stop Receiving Your Newsletter. Honor Remove Requests. Delete Bounced Messages. Manage the messages you send. Determine an Appropriate Frequency for Sending Email. Design the Message. Send Messages. Archive Messages. Manage responses. Handling Email Responses. Moderate Discussion Postings. Assess Mailing List Performance.
• 10. Developing a Web Infrastructure. Get Connected to an ISP. Acquire a Domain Name of Your Own. Rent Host Space. Host Space. Data Transfer Allowance. Microsoft FrontPage and FTP Support. Web Site Statistics. Email Services from Your Host Service Provider. Choose an E-commerce Service Provider. Shopping Cart Systems. Secure Web Hosting. Online Payment Processing.
• 11. Build Your Web Development Toolkit. HTML. MS FrontPage. WSFTP. Graphics Tools.
• 12. Web Design Principles and Procedures. Decide What Exactly You Want from Your Web Site. Decide on a Structure for Your Site and Develop a Rough Site Plan. Decide What Interactive Elements You Need. Decide What Graphics You Want to Include. Write the Text for Each Page in Your Site. Determine Your Budget and Timeframe for the Project. Establish Your Web Infrastructure. Collect Your Toolkit. Discuss Your Site Plan with at Least Three Developer Candidates and Obtain Written Proposals. "What is the smallest job you have done in the past year?" "Who does the work: you or a staff member, and is your staff member an employee or a sub-contractor?" "What development tools do you use?" "When could you start and finish my job?" "What questions do you have for me?" Evaluate the Developer Proposals and Select Your Developer. Monitor the Development Progress. Establish Procedures for Ongoing Site Maintenance.
• 13. Constructing the Elements of a Web Site. Template Pages. Page Headers. Page Footers. Menubars. Don't Get Cute: Use Words Rather than Icons. Make the Menubar Small and Put it Where it Goes. Put The Whole Menubar on Every Page in the Web Site. Repeat the Menubar at the Bottom of All Pages that Require the Visitor to Scroll down to Get to the End. Make Sure Your Menubar Takes Visitors to the Action Page with a Single Click. Site Map. Interactive Forms. Content Mailers. Discussion Forums. Newsletter/Discussion Group Subscriptions. Order Forms and Shopping Carts. Search Components. Appointment Scheduling. Connections to Other Services.
• 14. Supporting and Refining Your Web Site. Managing Graphics For Maximum Impact. Reuse and Resize Images. Use the Right Image Format and Optimize. Animated GIFs. Flash Animations. Using Enhancements to Promote Stickiness. Chat Rooms. Message Boards. News Feeds. Counters. DHTML and CSS. Streaming Audio and Video. Developing and Maintaining Content. List the Kind of Content You will Provide. Determine Who will Develop the Content. Consider How You will Maintain Control over Quality. Consider How Often and to What Extent Content will Need to be Updated. Estimate the Host Space You will Need to House the Content. Determine the Various Levels of Access to Content you Wish to Provide. Determine the Extent of Your Distribution Plan. Developing an E-Commerce Back-end.
• 15. Generating Traffic. Helping Prospects Find You. Choosing an Appropriate Domain Name. Choosing an Appropriate Host Service. Managing Search-Engine Positioning. DirectHit. Pay-per-Click Services. Reciprocal Links. Special-Interest Directory Listings. Driving Prospects to Your Site. Banner Ad Systems. Email Promos and Newsletters. Conventional Advertising. Affiliate Systems. Integrated Marketing System. III. MAKING SURE IT WORKS: PLANNING, TUNING, AND BUDGETING.
• 16. Internet Marketing Basics. Personal Service Businesses. Big-Decision Businesses. Shopping Destinations.
• 17. Developing an Email Marketing Plan and Budget.
• 18. Developing a Web Marketing. Plan and Budget. Keeping Tabs on Traffic. Budgeting. Index.
• (source: Nielsen Book Data)

Finally, there's a hype-free, business-focused guide to Web strategy for every entrepreneur. Tom Bergman and Stephan Garrison present intelligent, implementable strategies for extending business' reach, at minimal costs. From start to finish, the focus is on realism -- and on profit. Drawing upon the experiences of real companies, Bergman and Garrison demonstrate how to formulate strategies using existing assets. Coverage includes every aspect of Web strategy, including choosing a Web host, creating content, evaluating Web designs, securing your site, handling transactions, and much more. The book also includes detailed coverage of marketing, organized around the four dimensions that drive any business: price, place, product and promotion. The authors also provide an easy-to-understand glossary of key Web terms.
(source: Nielsen Book Data)

• Emerging business technology series.

This text investigates Enterprise Integration Portals (EIPs), and discusses the best way to use them for the success of a business. It explains the fundamental structure of the ebusiness environment and shows how to develop strategies to enable the business process to continue. The book covers the impact of technology, the challenges for business-to-business companies, the role of the portal, how to cut costs and enhance Internet access at the same time, how to enhance business intelligence, security, customer service on the Web, and more.
(source: Nielsen Book Data)

Digital dimensioning is defined as the process of determining the online features or e-business characteristics of an organization. This text looks at not whether to implement e-business activites, but on finding and implementing the right e-business activities. The handbook shows managers and executives how to pick which e-business characteristics will work in their organization in order to become or remain competitive. It is a learning-focused guide that contains action-orientated agendas for e-business programmes aimed at enhancing the success of the organization. The text covers the e-business activites that best facilitate the accomplishment of organizational goals. The process involves six steps: enlisting e-expertise, analyzing on-line environment, establishing on-line direction, formulating on-line strategy, implementing on-line strategy and controlling on-line strategy. The book also contains surveys that managers can use to profile a company's on-line environment and one that helps readers determine which approach to their on-line presence best fits with their organization. A companion website also supports the book.
(source: Nielsen Book Data)

As the old iWorld (industrial) merges into the eWorld (electronic), many com-panies feel shaken to their roots, unsure of their current effectiveness or their ability to succeed in the future. Jac Fitz-enz's innovative new book helps readers understand, align, and measure performance in the three key areas that determine success in today's fast-moving, information-driven organizations: 1) Leadership - fundamentals for effectively leading others into eWorld. 2) Strategy - how to embed connectivity, innovation, and customer focus into the plan. 3) Human capital - how to become an employer of choice and how to integrate knowledge and learning.
(source: Nielsen Book Data)

• Addison-Wesley information technology series.

• Foreword. Preface.
• 1. Moving from e-Commerce to e-Business.
• 2. Spotting e-Business Trends.
• 3. Digitizing the Business: e-Business Patterns.
• 4. Thinking e-Business Design: More Than Technology.
• 5. Constructing the e-Business Architecture: Enterprise Apps.
• 6. Integrating Processes to Build Relationships: Customer Relationship Management.
• 7. Transforming Customer Contact into Revenue: Selling-Chain Management.
• 8. Building the e-Business Backbone: Enterprise Resource Planning.
• 9. Implementing Supply Chain Management and e-Fulfillment.
• 10. Demystifying e-Procurement: Buy-Side, Sell-Side, Net Markets, and Trading Exchanges.
• 11. Business Intelligence: The Next Generation of Knowledge Management.
• 12. Developing the e-Business Design: Strategy Formulation.
• 13. Translating e-Business Strategy into Action: e-Blueprint Formulation.
• 14. Mobilizing the Organization: Tactical Execution. Endnotes. Index.
• (source: Nielsen Book Data)

In the best-selling first edition of this book, Ravi Kalakota and Marcia Robinson offered breakthrough guidance for establishing successful e-Business infrastructures. Now, less than two years later, they've thoroughly revamped it to reflect the massive changes that have taken place in the rapidly changing e-Business marketplace -- and to give executives an invaluable roadmap to the next stage of their e-Business transformations. Discover why some companies are achieving extraordinary success with e-Business, while others' e-Business initiatives are collapsing -- and master powerful new techniques for executing on e-Business strategy. Like the best-selling first edition, e-Business: Roadmap for Success is grounded in detailed case studies, and in the authors' extensive experience in implementing enterprise e-business initiatives.
(source: Nielsen Book Data)

• Part I: E-Commerce Through Technology.
• Chapter 1: E-Commerce Comes of Age.
• Chapter 2: The Business Cases for E-Commerce. Part II: E-Commerce Servers and Clients.
• Chapter 3: Operating Systems.
• Chapter 4: Configuring an E-Commerce Server.
• Chapter 5: Connecting Clients. Part III: Building an E-Commerce Infrastructure.
• Chapter 6: LANs.
• Chapter 7: WANs.
• Chapter 8: Quality of Service.
• Chapter 9: The Thinking Network.
• Chapter 10: Maintaining and Optimizing E-Business Sites.
• Part 4: Securing E-commerce Environments.
• Chapter 11: Creating Secure Networks.
• Chapter 12: Public Key Infrastructure.
• Chapter 13: Securing E-Commerce Servers.
• Part 5: Implementing E-Business Systems.
• Chapter 14: Connecting E-Business Solutions.
• Chapter 15: E-Commerce Application Service Providers.
• (source: Nielsen Book Data)

E-commerce is booming - Forrester Research predicts this market to grow from 1999's $20.5 billion to $2.7 trillion by 2004. The most successful e-commerce sites focus on business-to-business transactions. This title covers everything an IT manager needs in order to build an effective e-commerce site, including server and software requirements, LAN/WAN connections, security, maintenance, and integration. Ideal for anyone involved with designing, selecting, approving, building, and managing an e-commerce infrastructure, here is the beginner's guide that focuses on real technology solutions rather than high-level business strategy.
(source: Nielsen Book Data)

• Preface Introduction
• 1. Set the Vision
• 2. Know Your Customers
• 3. Select Your Marketing Strategy and Branding
• 4. First Impressions are Forever - Build the Best Site Now
• 5. Keep Your Customers - Invest in Customer Service
• 6. Choose Fulfillment Channels that Work
• 7. Choose Effective Payment Systems
• 8. Know Your Infrastructure
• 9. Select the Right Commerce Vendor
• 10. Secure Your Investment - Security Threats and Solutions
• 11. Get Ready for Wireless
• 12. Commit to Never-Ending Improvement - Know the Trends and Beat Them Aft.
• (source: Nielsen Book Data)

New in the Second Edition Contains over 60 per cent new material Complete and extensive glossary will be added Complete revision and update of the security chapter (reflecting the recent Yahoo experience) Strengthened coverage of E-Business to Business Increased and redesigned case studies Increased European and international coverage Revised, expanded, and enhanced illustrations New, attractive text design with features such as margin notes Increased size of tables containing website contacts Redesigned cover.
(source: Nielsen Book Data)
Written for business managers who seek advice on moving their companies forward, this text provides technical information on the basic E-commerce concept. It provides practical advice to readers in this growing business area, such as globalizing a company, marketing, advertising, market trends vendor solutions, and essential technologies such as credit card verification systems, security, auction technologies, storefronts and technology architecture.
(source: Nielsen Book Data)