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120 p. : ill. ; 21 cm.
Law Library (Crown)
xv, 83 p. ; 30 cm.
Every year millions of consumers return faulty goods to the shop or supplier, but the law is complex. There are two legal regimes: Under traditional UK law, consumers are entitled to reject the goods and receive a full refund ('the right to reject'), provided they act within 'a reasonable time'. This has been supplemented by the European 1999 Consumer Sales Directive, which states that consumers are entitled to a repair or replacement. If the retailer is unable to repair or replace the goods in a reasonable time or without significant inconvenience, the consumer may then ask for a refund ('rescission') or a reduction in price. There has been little attempt to integrate these two regimes. Consumers may use either, leading to confusion and complexity. The European Commission's proposal for a new directive on consumer rights would reform the law in this area and remove the right to reject. The Commissions recommend that the right to reject should be kept as a short-term remedy of first instance. It is a simple remedy which inspirers consumer confidence. Consumers should normally exercise the right to reject within 30 days, and should be entitled to ask for a refund or price reduction after one failed repair or one failed replacement; or where the goods have proved dangerous. Other recommendations cover: right to reject for minor defects; rescission and the 'deduction for use'; proposed two-year cut-off; and, better integration of the two regimes.
(source: Nielsen Book Data)9780101772525 20160528
Law Library (Crown)
viii, 116 pages ; 30 cm.
  • Introduction
  • The case for reform
  • Code of practice on event fees : applicability and definitions
  • Code of practice on event fees : when an event fee may be charged
  • Code of practice : when the property is sold through the landlord/operator
  • Code of practice : when the property is sold by the leaseholder through an estate agent
  • Amendment to the "grey list"
  • Future reforms
  • Recommendations
  • Appendix 1. List of consultants
  • Appendix 2. Terms of reference
  • Appendix 3. Code of practice on event fees in retirement properties
  • Appendix 4. Recommended amendment to schedule 2 to the Consumer Rights Act 2015
  • Appendix 5. Flowchart : leaseholder selling through an estate agent
  • Appendix 6. Examples of the standarised disclosure document.
"In September 2014, HM Treasury asked the Law Commission to review the Bills of Sale Acts. Our 2016 report recommends that the Bills of Sale Acts should be repealed and replaced with modern legislation that imposes fewer burdens on lenders and provides more protection for borrowers. We are now consulting on draft clauses, which are intended to form part of the Goods Mortgages Bill announced by the government in the Queen’s speech in June 2017. Our hope is that the Bill will be suitable for the special Parliamentary procedure for uncontroversial Law Commission Bills."-- Provided by publisher.
Law Library (Crown)
xii, 198 pages : illustrations ; 30 cm.
  • Introduction
  • The current position of consumers on retailer insolvency
  • Retailer insolvency in practice
  • Director liability
  • Prepayments by debit or credit card
  • Sector-specific protections
  • Assessment
  • Proposals and questions : chargeback
  • Proposals and questions : possible means of protection
  • Proposals and questions : limited preferential status for consumers
  • Proposals and questions : transfer of ownership
  • List of proposals and questions.
Law Library (Crown)
xx, 314 pages ; 24 cm.
  • Introduction
  • Existing enforcement mechanisms
  • Framework to assess enforcement designs
  • Assessing strengths and weaknesses of existing law enforcement systems
  • Combining enforcement mechanisms efficiently for specific case studies
  • The Netherlands
  • Sweden
  • England
  • Conclusions.
In the internet age, the need for effective consumer law enforcement has arguably never been greater. This timely book is a comparative law and economic analysis of the changing landscape of EU consumer law enforcement policy. EU member states are moving away from purely public or private law enforcement and now appear to be moving towards a more mixed approach, not least due to European legislation. This book reflects on the need for and creation of efficient enforcement designs. It examines the various economic factors according to which the efficiency of different enforcement mechanisms can be assessed. Hypothetical case scenarios within package travel and misleading advertising, dealing with substantial individual harm and trifling and widespread harm are used to illustrate various consumer law problems. Design suggestions on how to optimally mix enforcement mechanisms for these case scenarios are developed. The findings are then used as a benchmark to assess real life situations in countries with different enforcement traditions - the Netherlands, Sweden and England. The book is of value to both researchers and policy-makers working in the area of consumer protection.
(source: Nielsen Book Data)9781472417046 20160616
Law Library (Crown)


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