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xliv, 628 pages : illustrations ; 26 cm.
  • Conflict theory : concepts of conflict and negotiation
  • Working with your client : preparing for negotiation by listening and learning through interviewing and counseling
  • Preparing your case and persuading your counterpart
  • Integrative negotiation : expanding the pie and solving the problem
  • Distributive bargaining : dividing the pie, mixed models and choosing your approach
  • Working with your client : as a counselor and an agent
  • Relating to your counterpart : information exchange, trust, apology, reputation, and power
  • Working with your counterpart : understanding and emotions
  • Recognizing and responding to barriers in negotiation
  • Dealing with differences : culture, gender, and race
  • Ethics in negotiation
  • The law of negotiation
  • Multiparty negotiation
  • International negotiation
  • Facilitated negotiation : mediation.
Law Library (Crown)
xxxiii, 315 p. : ill. ; 20 cm.
  • Sort out the three conversations
  • Stop arguing about who's right : explore each other's stories
  • Don't assume they meant it : disentangle intent from impact
  • Abandon blame : map the contribution system
  • Have your feelings (or they will have you)
  • Ground your identity : ask yourself what's at stake
  • What's your purpose? : when to raise it and when to let go
  • Getting started : begin from the third story
  • Learning : listen from the inside out
  • Expression : speak for yourself with clarity and power
  • Problem-solving : take the lead
  • Putting it all together
  • Ten questions people ask about difficult conversations
  • A road map to Difficult conversations.
Law Library (Crown)
LAW-7821-01, LAW-7821-01, LAW-7821-02, LAW-7821-02, LAW-7821-03
1 videodisc (ca. 78 min.) : sd., col. ; 4 3/4 in.
Tapes made just before and during the 1984 strike against General Motors by the United Auto Workers, Canadian Section, show union leader Bob White as he fights with both the company and the United States union leadership to retain traditional wage increases in the Canadian contract.
Law Library (Crown)
1 v. (various pagings) : ill. ; 23 cm.
Law Library (Crown)
viii, 310 p. ; 24 cm.
  • Introduction (Daniel Bowling and David A. Hoffman).1. Bringing Peace into the Room: The Personal Qualities of the Mediator and Their Impact on the Mediation (Daniel Bowling and David A. Hoffman).2. What Are the Personal Qualities of the Mediator? (Kenneth Cloke).3. Unintentional Excellence: An Exploration of Mastery and Incompetence (Peter S. Adler).4. Managing the Natural Energy of Conflict: Mediators, Tricksters, and the Constructive Uses of Deception (Robert D. Benjamin).5. Trickster, Mediator's Friend (Michelle LeBaron).6. Emotionally Intelligent Mediation: Four Key Competencies (Marvin E. Johnson, Stewart Levine, and Lawrence R. Richard).7. Paradoxes of Mediation (David A. Hoffman).8. Mediation and the Culture of Healing (Lois Gold).9. Creating Sacred Space: Toward a Second-Generation Dispute Resolution Practice (Sara Cobb).10. The Personal Qualities of the Mediator: Taking Time for Reflection and Renewal (Jonathan W. Reitman, Esq.).11. Style and the Family Mediator (Donald T. Saposnek).12. Tears (David A. Hoffman).13. Mindfulness Meditation and Mediation: Where the Transcendent Meets the Familiar (Daniel Bowling).Suggestions for Further Reading.Notes.The Contributors.Index.
  • (source: Nielsen Book Data)9780787968502 20160528
"Bringing Peace Into the Room" examines the personal qualities that make a mediator effective. The eminent authors of this volume go beyond traditional descriptions of academic training, theoretical orientation, and refinement of technique to confront issues related to personal temperament and the crucial psychological, intellectual and spiritual qualities of the mediation professional - qualities that are often the most potent elements of successful mediation. In this comprehensive resource, Daniel Bowling and David Hoffman bring together a stellar panel of practitioners, academics, teachers, and trainers in the field - Michele LeBaron, Kenneth Cloke, Robert Benjamin, Don Saposnek, Sara Cobb, Peter Adler, Jonathan Reitman, Lois Gold, Marvin Johnson, and others - who share their personal experiences as mediators. Each contributor demonstrates that at the very heart of conflict resolution is the subtle interaction between the parties and the mediator's personal and authentic style.
(source: Nielsen Book Data)9780787968502 20160528
Law Library (Crown)
xiii, 354 p. : ill. ; 24 cm.
Conflict is inevitable, in both deals and disputes. Yet when clients call in the lawyers to haggle over who gets how much of the pie, traditional hard-bargaining tactics can lead to ruin. Too often, deals blow up, cases don't settle, relationships fall apart, justice is delayed. Beyond Winning charts a way out of our current crisis of confidence in the legal system. It offers a fresh look at negotiation, aimed at helping lawyers turn disputes into deals, and deals into better deals, through practical, tough-minded problem-solving techniques.
(source: Nielsen Book Data)9780674003354 20160527
Law Library (Crown)
LAW-7821-02, LAW-7821-02, LAW-7821-03
vii, 309 p. : ill. ; 21 cm.
Law Library (Crown)