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Book
xxxiii, 315 p. : ill. ; 20 cm.
  • Sort out the three conversations
  • Stop arguing about who's right : explore each other's stories
  • Don't assume they meant it : disentangle intent from impact
  • Abandon blame : map the contribution system
  • Have your feelings (or they will have you)
  • Ground your identity : ask yourself what's at stake
  • What's your purpose? : when to raise it and when to let go
  • Getting started : begin from the third story
  • Learning : listen from the inside out
  • Expression : speak for yourself with clarity and power
  • Problem-solving : take the lead
  • Putting it all together
  • Ten questions people ask about difficult conversations
  • A road map to Difficult conversations.
Law Library (Crown)
LAW-7821-01, LAW-7821-01, LAW-7821-02, LAW-7821-02, LAW-7821-03
Book
xiii, 354 p. : ill. ; 24 cm.
Conflict is inevitable, in both deals and disputes. Yet when clients call in the lawyers to haggle over who gets how much of the pie, traditional hard-bargaining tactics can lead to ruin. Too often, deals blow up, cases don't settle, relationships fall apart, justice is delayed. Beyond Winning charts a way out of our current crisis of confidence in the legal system. It offers a fresh look at negotiation, aimed at helping lawyers turn disputes into deals, and deals into better deals, through practical, tough-minded problem-solving techniques.
(source: Nielsen Book Data)9780674003354 20160527
Law Library (Crown)
LAW-7821-02, LAW-7821-02, LAW-7821-03