xxix, 401 pages : illustrations ; 28 cm.
  • Foreword by Michael Doyle xv Introduction to the First Edition xxi Introduction to the Third Edition xxv Part I: Grounding Principles 1 The Dynamics of Group Decision-Making 3 2 Participatory Values 23 3 Introduction to the Role of Facilitator 31 Part II: Facilitator Fundamentals 4 Facilitative Listening Skills 41 5 ChartWriting Technique 65 6 Brainstorming 79 7 Tools for Managing Long Lists 87 8 Facilitating Open Discussion 99 9 Alternatives to Open Discussion 113 10 Effective Agendas: Design Principles 145 11 Effective Agendas: Desired Outcomes 161 12 Effective Agendas: Process Design 177 13 Dealing with Difficult Dynamics 197 14 Classic Facilitator Challenges 215 Part III: Sustainable Agreements 15 Principles for Building Sustainable Agreements 229 16 Inclusive Solutions in Real Life 239 17 Creative Reframing 253 Part IV: Facilitating Sustainable Agreements Introduction to Part Four 262 18 Facilitating in the Divergent Zone 265 19 Facilitating in the Groan Zone 279 20 Facilitating in the Convergent Zone 295 21 Teaching a Group About Group Dynamics 309 Part V: Reaching Closure 22 The Significance of Clear Decision Rules 323 23 Striving for Unanimity 333 24 Reaching Closure Step By Step 347 25 Facilitating Sustainable Agreements 363 Photocopying Policy 373 Bibliography 375 Acknowledgments 381 The Authors 387 Index 389 Covision 399 Community At Work 400 Training from Community At Work 401.
  • (source: Nielsen Book Data)9781118404959 20160906
Unleash the transformative power of face to face groups The third edition of this ground-breaking book continues to advance its mission to support groups to do their best thinking. It demonstrates that meetings can be much more than merely an occasion for solving a problem or creating a plan. Every well-facilitated meeting is also an opportunity to stretch and develop the perspectives of the individual members, thereby building the strength and capacity of the group as a whole. This fully updated edition of The Facilitator's Guide to Participatory Decision-Making guides readers through the struggle and the satisfaction of putting participatory values into practice, helping them to fulfill the promise of effective group decision-making. With previous editions already embraced by business and community leaders and consulting professionals around the world, this new book is even more insightful and easy to use. New for this edition: *60 pages of brand new skills and tools * Many new case examples * Major expansion and reorganization of the advanced sections of the book. * New chapter: Teaching A Group About Group Dynamics * Doubled in size: Classic Facilitator Challenges. * Substantially improved: Designing Realistic Agendas now three chapters, with wise, insightful answers to the most vexing questions about meeting design.
(source: Nielsen Book Data)9781118404959 20160906
Law Library (Crown)