Book
xxxix, 870 pages : illustrations ; 26 cm.
  • Dispute resolution : what it's all about
  • Negotiation and conflict : the big picture
  • Perception, fairness, psychological traps, and emotions
  • Negotiator styles
  • Negotiation dance : step by step
  • Gender, culture, and race
  • Negotiating ethics
  • The law of negotiation
  • An overview of mediation : the big picture
  • A deeper look into the process
  • Representing clients : preparation
  • Representing clients : during the process
  • Specific applications
  • Court-connected mediation and fairness concerns
  • The law and of mediation
  • Ethical issues for advocates and mediators
  • Arbitration : the big picture
  • Arbitration agreements
  • Selecting arbitrators
  • Arbitration procedures and awards
  • The law of arbitration : judicial enforcement of arbitration agreements
  • Judicial enforcement of arbitration awards
  • Fairness in arbitration, part I : employment, consumer, and adhesion contracts
  • Fairness in arbitration, part II : Recent legislative and judicial developments
  • Mixing and matching the process to the dispute
  • Dispute resolution design : stepped clauses and conflict management systems
  • Looking ahead : opportunities and challenges in ADR and conflict management.
Law Library (Crown)
LAW-7803-01, LAW-7803-01