Proceedings of the European Conference on Knowledge Management. 2019, Vol. 1, p151-159. 9p.
Technological innovations, Knowledge transfer, Digital technology, Knowledge management, Industrial cooperation, Small business, and Rapid prototyping
For a number of different reasons the cooperation between Digital Innovation Labs (e.g. FabLabs) and Small and Medium Enterprises (SMEs) is currently not being used to its full extent. This paper reports on the results of an applied research project in Italy and Austria that aims at supervising, stimulating and assisting the cooperation between Labs and SMEs with a number of pilot projects that have been executed on different locations in two countries. It sheds light on the challenges and direct as well as indirect benefits of such a cooperation for all involved partners. The findings of the specific projects are used to derive a generalized Cooperation Model for FabLabs and SME ("CoMod"). This model can be used to provide guidance to other Labs and SMEs to realize the benefits of a collaborative Innovation project. For the Knowledge Management community, the project demonstrates, that the collaboration between Labs and SMEs involves significant amounts of tacit knowledge, which can be made more visible using our model. [ABSTRACT FROM AUTHOR]
Kyakulumbye, Stephen, Pather, Shaun, and Jantjies, Mmaki
Electronic Journal of Knowledge Management. 2019, Vol. 17 Issue 1, p49-65. 17p. 4 Color Photographs, 6 Diagrams, 3 Charts.
Participatory design, Tacit knowledge, Community-based participatory research, Creation, and Developing countries
The growth and penetration of Internet across developing countries has led to availability of a plethora of ICT applications. Quite often, potential users of these applications hold varying perceptions, both negative and positive, in respect of potential usefulness. This in turn, results into variations in adoption outcomes. The extant literature posits that 80% of user perceptions are negative while only 20% of their perceptions towards available ICT application are positive. The negative perceptions inevitably results in low adoption or at times even non-adoption of applications, which then remain under or un-utilized. This paper reports on a participatory action research study, which explores how ICT application adoption may be enhanced through 'empathetic participatory design' as a method for creating knowledge that may have meaningful application utility. This is achieved through user behavioural simulation. The main mode of data collection and analysis was the repertory grid technique used to elicit constructs from simulated prototyped elements of a selection of applications. In this paper, the knowledge creation process involves the use of design scenarios and use-cases from the typical users' point of view during co-problem discovery and scoping in respect of problems identified by the user community. The findings of this paper reveal that a co-design approach results in reflective experiences, that create a hybridity of knowledge which is both tacit and explicit, reciprocating each other to enrich the design outcomes of the applications. We argue that knowledge is not only a belief of knowing and thinking but rather has the ability to be transformed into real action. The paper posits that tacit and explicit forms of knowledge are inextricably linked and that knowledge is created and expanded through social interaction between tacit knowledge and explicit knowledge using modes and methods of 'knowledge conversion'. [ABSTRACT FROM AUTHOR]
Knowledge management, Knowledge workers, Solution strengthening, Tacit knowledge, and Workflow
Personal Knowledge Management (PKM) is envisaged as a decentralizing Knowledge Management (KM) revolution and as a vital educational concern. The objective of a current design science research (DSR) undertaking is, thus, the conceptualizing and prototyping of a PKM System (PKMS) aiming at departing from today's centralized institutional solutions and at strengthening individuals' sovereignty and collaborations, not at the expense of Organizational KM Systems, but rather as the means to foster a fruitful co-evolution. This article expands on a recent paper focussing on the PKMS's affordances in the context of the individual and collective, explicit and tacit knowledge of knowledge workers by integrating twelve renowned models of knowledge creation in a three-dimensional dynamic 'public-transport-like' map of holistically portrayed complementing work flows. In further detailing the impacts and benefits for a prospective PKMS user community, the article highlights the major radical changes of the PKM approach according to the decentralization, mobilization, accessibility, granularity, traceability, transdisciplinarity, transparency, diffusibility, negentropy, and synergies of knowledge. The results reaffirm the DSR concept of theory effectiveness aspired to in terms of the system's utility and communication as well as the PKMS as a sustainable intervention to confront opportunity divides independent of space (e.g., developed/developing countries), time (e.g., study or career phase), discipline (e.g., natural or social science), or role (e.g., student, professional, or leader). [ABSTRACT FROM AUTHOR]