Systems Oriented Design, Rich Design Research Space, GIGA-Mapping, Prototyping, Full Scale, Media Mix, Arts in general, and NX1-820
First-hand experiences in several design projects that were based on media richness and collaboration are described in this article. Although complex design processes are merely considered as socio-technical systems, they are deeply involved with natural systems. My collaborative research in the field of performance-oriented design combines digital and physical conceptual sketches, simulations and prototyping. GIGA-mapping - is applied to organise the data. The design process uses the most suitable tools, for the subtasks at hand, and the use of media is mixed according to particular requirements. These tools include digital and physical GIGA-mapping, parametric computer aided design (CAD), digital simulation of analyses, as well as sampling and 1:1 prototyping. Also discussed in this article are the methodologies used in several design projects to strategize these tools and the developments and trends in the tools employed. The paper argues that the digital tools tend to produce similar results through given pre-sets that often do not correspond to real needs. Thus, there is a significant need for mixed methods including prototyping in the creative design process. Media mixing and cooperation across disciplines is unavoidable in the holistic approach to contemporary design. This includes the consideration of diverse biotic and abiotic agents. I argue that physical and digital GIGA-mapping is a crucial tool to use in coping with this complexity. Furthermore, I propose the integration of physical and digital outputs in one GIGA-map and the participation and co-design of biotic and abiotic agents into one rich design research space, which is resulting in an ever-evolving research-design process-result time-based design.
design for public services, relational welfare, relational services, material thinking, systems oriented design, systems thinking, co-design, Arts in general, and NX1-820
We need to move from object-oriented thinking towards relational thinking for many reasons. As public services become more complex, their design increasingly focuses on the relationships between people. The role of the traditional service staff is shifting from a ‘provider’ to an ‘enabler’ and ‘facilitator’ of relationships between service users, their peers, family or members of the civil service. Many agree that the future of public services relies on relational services, relational welfare and a relational state. Yet we don’t have a shared vocabulary to describe good relationships nor materials to design for services that support meaningful relationships. We visually perceive the world as fragmented parts rather than seeing the connection amongst the parts. This perception is integrated with cognition, therefore when mapping complex systems, nodes are emphasized over their relations in-between. Categorizing and color-coding types of systemic relations are useful to understand but not sufficient to shape complex social relationships. We propose a multi-sensory relational tool that aids public servants, designers and users in understanding social relationships through the use of material properties as new design materials. Testing this tool revealed that people are enabled, within a short timeframe, to create a shared relational vocabulary and use the tool to co-design new service concepts. However, future research needs to address how to move from theory to practice, hence from concepts to prototyping.