NEW product development, MANUFACTURING processes, SOCIAL networks, SERVICES for older people, DESIGN, and SUSTAINABILITY
The article discusses the strategic and methodological aspects of design. Issues related to sustainability are addressed, in the context of the history of developments since the industrial revolution. Three relevant case studies are cited, including a meal service for the elderly, a lunch courier service for city workers, and a local social networking service for older people. These design projects are analyzed in terms of their product architectures, subdivisions of labor, and reproducability. Design challenges are described, and the use of techniques such as reverse engineering and rapid prototyping is discussed.