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organisation, agility, fundamentals, Framework, prototypes, Organisatie, and wendbaarheid

In our current and turbulent times, it is clear that some sort of organisational agility, in which-ever way achieved, is necessary to survive and thrive as an organisation. The question is how to achieve such manoeuvrability. We propose the use of design (thinking), with a focus on prototyping to iteratively develop greater organisational agility. Based on literature research into the circumstance that drive change, design, prototyping and a number of organisations that seem to have incorporated the right tactics, as well as observations made at a change-programme for a large Dutch corporate, we have developed a model to guide this process. The model proposes that an organisation should focus on developing a shared sense of purpose, to guide all its undertakings. Afterwards, employees should collaborate on iteratively creating the right (digital & physical) environments, culture and personal grounding for them and the organisation, to be able to achieve this purpose. Based on certain (dynamic) criteria and these various domains, personal responsibilities (action agendas) may constantly evolve and keep the organisation agile. This paper explains the reasoning behind the model and calls for further experimentation to take place to verify its effectiveness. LinkedIn: https://www.linkedin.com/in/christine-de-lille-8039372/

public space, Sensors, prototype, Interfaces, lampposts, Openbare ruimte, Sensoren, and lantaarnpalen

Speech interactions are often associated with virtual assistants and smart home devices, designed primarily for private contexts. A less developed domain is speech interfaces in public contexts. In a smart city development project, we explored the potential of distributed conversational speech interfaces in lampposts. Deploying a research-through-design method, we created a lo-fi prototype of the speech interface that test subjects could interact with during experiments in a lab setting. Our first exploratory prototype consisted of a loudspeaker that acted as the interface and preconceived dialogues designed to investigate the boundaries of desirable and acceptable experiences regarding issues such as privacy. Experiencing the interaction with this rudimentary prototype helped people envision potential use cases and reflect on privacy issues: the dialogues revealed subjective limits of what kind of (personal) information people were willing to share with the lamppost. They also elicited thoughts on possible consequences in the social context of citizens. LinkedIn: https://www.linkedin.com/in/atjylha/ https://www.linkedin.com/in/josvanleeuwen/

Internet of things and open data

Emerging pervasive technologies such as the Internet of Things and Open Data will have severe impact on the experience, interactions and wellbeing of citizens in future smart cities. Local governments are concerned how to engage and embed citizens in the process of smart city development because without them it is difficult for governments and industrial technology providers to understand what future city is desired. We explore how prototyping methods can be used in a multi-helix approach towards a participatory domain in which multiple stakeholders collaboratively envision a desired future smart city. We adopted the different qualities of generative sessions, hackathons and design jams in our method of participatory prototyping for smart cities. Results show that participants appreciate this setting for exploration, experimentation, and making, in diverse teams with members from industry, government, university, and citizens. We will discuss issues for improvement of participatory prototyping to make it more robust for use in urban development processes.