Behaviour & Information Technology, v31 n4 p413-423 2012. 11 pp.
Cooperation, Older Adults, Children, Case Studies, Design, Pilot Projects, Computer Science, Information Technology, Influence of Technology, Age Differences, Generational Differences, Intergenerational Programs, Program Descriptions, Program Effectiveness, and Maryland
As new technologies emerge that can bring older adults together with children, little has been discussed by researchers concerning the design methods used to create these new technologies. Giving both children and older adults a voice in a shared design process comes with many challenges. This paper details an exploratory study focusing on connecting generations through cooperative design (co-design) methods that can enable idea construction and elaboration to flourish. Design techniques were adapted that ranged from low-tech prototyping and sticky-note feedback to distributed collaboration. The critical finding in this research was that children and older adults need not only time together to start the collaboration but also time apart to further the collaboration at a distance. This case study research reports on how our methods evolved and how others can apply these methods for their own work. (Contains 2 tables and 7 figures.)
Information services, Web development, Questionnaires, User interfaces, Access to information, Age distribution, Case studies, Scale analysis (Psychology), T-test (Statistics), and Travel
Website redesign is a complex task that requires the organised use of design methods and guidelines as well as meaningful assessments. An important reason for website redesign is to enhance the usability and accessibility for ‘non-traditional’ user groups like the older population. The paper presents a case study of the redesign of a touristic web portal in order for it to be senior-friendly. The redesign process involved: (a) identification of a set of 7 principles and 45 guidelines (7p/45g) for web design for older adults; (b) heuristic evaluation of the original website on the basis of the identified 7p/45g set; (c) redesign of the website in an interactive online prototype; and (d) comparative summative usability evaluation, which involved 12 older users and post hoc interviews and questionnaires. The results showed that the redesigned website was significantly more usable and acceptable than the original. This study makes two contributions in the field: first, it outlines a web redesign process for older adults, which is effective in terms of time and cost, making use of various assessments of experts and users; second, it presents the application of this process in a manner that can be adopted and repeated in other redesign cases. [ABSTRACT FROM AUTHOR]