Claremont, Calif. : Claremont Graduate University Press, c2004.
Book — x, 230 p. : ill. ; 24 cm.
This book is a firsthand account of Johnson's attempt to make a difference: the roadblocks he encountered, the personal attacks he endured, the truth about how your government operates and how professional management tools can help. The book demonstrates, time and again, how the lack of good management adversely affects policy implementation across the spectrum, from national defense to welfare. (source: Nielsen Book Data)