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v. ; 28 cm.
Business Library, SAL3 (off-campus storage)
xx 236 pages ; 24 cm
  • Introduction
  • The hustle
  • Building a company
  • Airbnb nation
  • The bad and the ugly
  • Air rage
  • Hospitality, disrupted
  • Learning to lead
  • What's next?
A thorough and objective profile of this groundbreaking and unusual company covers its founders, meteoric rise, nagging troubles, and global popularity.
Business Library
1 online resource Digital: text file.
  • Introduction
  • The hustle
  • Building a company
  • Airbnb nation
  • The bad and the ugly
  • Air rage
  • Hospitality, disrupted
  • Learning to lead
  • What's next?
Business Library
xv, 432 pages : acolor illustrations ; 23 cm
  • Acknowledgments vii About the Authors ix Introduction xi Part I A Strong Foundation Chapter 1 Data Visualization: A Primer 2 Part II The Scenarios Chapter 2 Course Metrics Dashboard 38 Chapter 3 Comparing Individual Performance with Peers 48 Chapter 4 What-If Analysis: Wage Increase Ramifications 62 Chapter 5 Executive Sales Dashboard 70 Chapter 6 Ranking by Now, Comparing with Then 80 Chapter 7 Are We on Pace to Reach Our Goals? 92 Chapter 8 Multiple Key Performance Metrics 98 Chapter 9 Power Plant Operations Monitoring 106 Chapter 10 Showing Year-to-Date and Year-over-Year at the Same Time 118 Chapter 11 Premier League Player Performance Metrics 130 Chapter 12 RBS 6 Nations Championship Match Performance Analysis 138 Chapter 13 Web Analytics 146 Chapter 14 Patient History Analysis of Recent Hospital Admissions 156Chapter 15 Hospitality Dashboard for Hotel Management 164 Chapter 16 Sentiment Analysis: Showing Overall Distribution 174 Chapter 17 Showing Sentiment with Net Promoter Score 186 Chapter 18 Server Process Monitoring 202 Chapter 19 Big Mac Index 210 Chapter 20 Complaints Dashboard 224 Chapter 21 Hospital Operating Room Utilization 236 Chapter 22 Showing Rank and Magnitude 246 Chapter 23 Measuring Claims across Multiple Measures and Dimensions 258 Chapter 24 Showing Churn or Turnover 268 Chapter 25 Showing Actual versus Potential Utilization 282 Chapter 26 Health Care Provider Productivity Monitoring 294 Chapter 27 Telecom Operator Executive Dashboard 306 Chapter 28 Economy at a Glance 316 Chapter 29 Call Center 328 Part III Succeeding in the Real World Chapter 30 Want to Engage People? Make Your Dashboards Personal 338 Chapter 31 Visualizing Time 352 Chapter 32 Beware the Dead-End Dashboard 382 Chapter 33 The Allure of Red and Green 390 Chapter 34 The Allure of Pies and Donuts 396 Chapter 35 Clouds and Bubbles 404 Chapter 36 A Journey into the Unknown 410 Glossary 419 Bibliography 423 Index 425.
  • (source: Nielsen Book Data)9781119282716 20170515
The definitive reference book with real-world solutions you won't find anywhere else The Big Book of Dashboards presents a comprehensive reference for those tasked with building or overseeing the development of business dashboards. Comprising dozens of examples that address different industries and departments (healthcare, transportation, finance, human resources, marketing, customer service, sports, etc.) and different platforms (print, desktop, tablet, smartphone, and conference room display) The Big Book of Dashboards is the only book that matches great dashboards with real-world business scenarios. By organizing the book based on these scenarios and offering practical and effective visualization examples, The Big Book of Dashboards will be the trusted resource that you open when you need to build an effective business dashboard. In addition to the scenarios there's an entire section of the book that is devoted to addressing many practical and psychological factors you will encounter in your work. It's great to have theory and evidenced-based research at your disposal, but what will you do when somebody asks you to make your dashboard 'cooler' by adding packed bubbles and donut charts? The expert authors have a combined 30-plus years of hands-on experience helping people in hundreds of organizations build effective visualizations. They have fought many 'best practices' battles and having endured bring an uncommon empathy to help you, the reader of this book, survive and thrive in the data visualization world. A well-designed dashboard can point out risks, opportunities, and more; but common challenges and misconceptions can make your dashboard useless at best, and misleading at worst. The Big Book of Dashboards gives you the tools, guidance, and models you need to produce great dashboards that inform, enlighten, and engage.
(source: Nielsen Book Data)9781119282716 20170515
Business Library
xii, 292 pages : maps ; 22 cm
  • * Acknowledgements* Abbreviations* Introduction*1. "One Belt, One Road": Financing the New Silk Road* Belt and Road Initiative* Asian Infrastructure Investment Bank* Asia's infrastructure arms race*2. Marching West: The Economics of Power in Central Asia* Xinjiang* Central Asia* Russia*3. In the Heat of the Sun: Advancing Down the Mekong* Laos* Cambodia*4. California Dreamin': How China "Lost" Myanmar* Gateway to the Bay of Bengal*5. A String of Pearls: Fear and Loathing in the Indian Ocean* Indian Ocean* Pakistan* India* Sri Lanka*6. Fiery Waters: Mapping the South China Sea* Vietnam* Conclusion.
  • (source: Nielsen Book Data)9781783609246 20170515
"China", Napoleon once remarked, "is a sleeping lion. Let her sleep, for when she wakes she will shake the world." In 2014, President Xi Jinping triumphantly declared the lion had awakened. Under his leadership, China is pursuing a dream to restore its historical position as the dominant power in Asia. From the Mekong River Basin to the Central Asian steppe, China is flexing its economic muscles for strategic ends. By setting up new regional financial institutions, Beijing is challenging the post-World War II order established under the watchful eye of Washington. And by funding and building roads, railways, ports and power lines-a New Silk Road across Eurasia and through the South China Sea and Indian Ocean-China aims to draw its neighbours ever tighter into its embrace. Combining a geopolitical overview with on-the-ground reportage from a dozen countries, China's Asian Dream offers a fresh perspective on the rise of China' and what it means for the future of Asia?
(source: Nielsen Book Data)9781783609246 20170515
Business Library
542 pages : illustrations ; 23 cm
  • List of tables List of figures List of acronyms and abbreviations Preface Chapter 1 Analyzing Chinese politics Chapter 2 The Chinese Communist Party and state institutions Chapter 3 Political Leadership Chapter 4 Governing China's economy Chapter 5 Governing China's society Chapter 6 Policy making: Processes and outcomes Chapter 7 Perspectives on China's political development Glossary References and sources Index Contributors.
  • (source: Nielsen Book Data)9781442277342 20170403
The Chinese government is one of the most important actors in international affairs today. To thoroughly understand how the People's Republic of China has grown in power requires a careful analysis of its political system. To what extent can China's economic achievements be attributed to the country's political system and its policies? What are the effects of economic modernization and global economic integration on the Chinese polity? Is the Chinese political system capable of adapting to changing economic, technological, social, and international conditions? Exploring these central questions, this definitive book provides readers with a comprehensive assessment of the preconditions, prospects, and risks associated with China's political development.
(source: Nielsen Book Data)9781442277342 20170403
Business Library
xxiv, 336 pages ; 23 cm
  • Chapter 1: Whither the Coaching Manager Coaching in an Uncertain World The Coaching Manager Model and Developmental Coaching Coaching and Learning Why Don't More Managers Coach? It's the Relationship That Matters Coaching Isn't the Same as Mentoring The Title of the Book Is The Coaching Manager Chapter 2: The Coaching Manager Model-An Overview Tonia and Ashok Our Reactions to the Case The Coaching Manager Model A Coaching Culture The Coaching Mindset It's the Relationship that Makes it All Possible The Coachee The Opportunity Reflection Feedback Follow Through and the Action Plan As You Experiment With Coaching Chapter 3: The Coaching Mindset The Manager Who Learns to Coach Can Anyone Learn to Coach? The Characteristics of the Coaching Mindset The Coaching Manager Chapter 4: The Coachable "Coachee" The Question of "Coachability" What Do Employees Want From Their Managers? Hallmarks of the Coachable Learner The Problem of Impression Management Barriers to Coaching: What Does an Apparent Lack of Coachability Look Like? Arrogance: The Overestimator An Apparent Lack of Interest in the Job The Impact of Personal Stress Diversity and Coachability A Mismatch Between the Career Stage of the Employee and the Career Stage of the Manager Coachability: Treat Each Employee as an Individual Chapter 5: The Coaching-Friendly Culture and the Coaching Relationship The Coaching Friendly Culture The Values and Practices of the Coaching-Friendly Culture The Coaching Manager and Coachee Relationship The Decision to Trust Building Trust and a Coaching-Friendly Culture at the Team Level The Coaching Relationship in a Diverse World Cultural Intelligence Protecting a Coach-Friendly Culture Over Time Chapter 6: The Opportunity Coaching Managers Focus on Running a Business Not Just Results, Process: How the Work Gets Done The Common Element in All Learning Opportunities The Coachee's View of the Learning Opportunity What Should the Coaching Manager Pay Attention to? Competence Entrepreneurial Learning Strengths or Weaknesses? Opportunities: A Summary Chapter 7: Reflection What Do We Mean By Reflection? Timing Encouraging Reflection Ask Reflective Questions, Listen for Understanding On Learning to Ask Useful Questions Helping the Employee Take Ownership This Takes Time - And it Doesn't Get You There Chapter 8: Feedback Why are Performance Date, Even Observational Data, Suspect? The Real Problem: Our Tendency to Draw Inferences From Selected Data Error and Expectations: What You See Is What You Get Getting the Most From Direct Observation and Related Approaches to Gathering Performance Data The Coachee's Role The Coaching Manager as Observer: Promoting Learning and Performance, From the Sidelines Feedback and Coaching The Benefits of Feedback The Problem With Feedback Making Feedback Useful - A Summary The Basics of Providing Balanced Feedback The Emotional Impact of Feedback Maximizing the Value of That Imperfect Instrument, Feedback Your Development as a Provider of Feedback Chapter 9: Follow Through and Action Planning Planned Development and Action Planning Setting Goals How People Change Unfreezing Change Refreezing Building Commitment for Learning and Change Face-to-face Follow-up and More Conclusions: Goal Setting and Follow Through Chapter 10: Developmental Coaching and Performance Problems Causes of Performance Problems Poor Managers and Poorly Communicated Expectations The Problem of Alignment The Right Person in the Wrong Situation Personal Problems Character Team Problems Organizational Change Addressing Performance Problems: Some Coaching Guidelines Chapter 11: Coaching and Career Development The Changing View of Careers and Career Development Knowing What You Want Developmental Coaching and Career Development Learning Goals and Career Development Who You Know Does Count: Networks, Supporters, and Blockers Using Developmental Coaching to Address Career Concerns and Promote Career Development The Career Story The Final Word, for Now Chapter 12: Coaching and Management Education The Nature of the Problem Transfer of Learning Making the Most of Learning in Management Education Defining the Learning Goal Choosing the Right Program Following Up Management Development Programs and the Coaching Manager Chapter 13: Distance Coaching Trust and the Virtual Team What About Texting? Back to What Coaching is All About Distance Coaching: A Summary of the Key Points Chapter 14: Epilogue Once Again, Technology Changing Demographics The Relationship Between the Manager and the Employee Is Still the Key A Final Word for Our Coaches, Experienced and New.
  • (source: Nielsen Book Data)9781483391656 20160912
The Coaching Manager provides guidance, tools, and examples needed to develop leadership talent and inspire performance through an innovative coaching model that the authors have researched and tested among thousands of managers through the renowned Babson College Coaching for Leadership and Teamwork Program. Unlike coaching books that focus on performance problems, The Coaching Manager presents a developmental coaching methodology that managers can use to guide employees to achieve higher levels of skill, experience greater engagement with organizations, and promote personal development. Key Features * Covers the concept, processes, and strategies involved in developmental coaching, providing real-world strategies for developing people in any organization. * Offers self-assessment tools to prompt students and managers to explore their existing notions of coaching and to what extent they or their organizations might be prepared or ready to create and sustain a coaching environment. * Twenty real-world cases illustrate coaching in action across different organizations and environments. * Action checklists to deepen skills and provide experiential learning opportunities in the classroom and on the job.
(source: Nielsen Book Data)9781483391656 20160912
Business Library

8. Corporate finance [2017]

xxxii, 1136 pages ; 26 cm
  • PART 1: INTRODUCTION 1. The Corporation 2. Introduction to Financial Statement Analysis 3. Financial Decision Making and the Law of One Price PART 2: TIME, MONEY, AND INTEREST RATES 4. The Time Value of Money 5. Interest Rates 6. Valuing Bonds PART 3: VALUING PROJECTS AND FIRMS 7. Investment Decision Rules 8. Fundamentals of Capital Budgeting 9. Valuing Stocks PART 4: RISK AND RETURN 10. Capital Markets and the Pricing of Risk 11. Optimal Portfolio Choice and the Capital Asset Pricing Model 12. Estimating the Cost of Capital 13. Investor Behavior and Capital Market Efficiency PART 5: CAPITAL STRUCTURE 14. Capital Structure in a Perfect Market 15. Debt and Taxes 16. Financial Distress, Managerial Incentives, and Information 17. Payout Policy PART 6: ADVANCED VALUATION 18. Capital Budgeting and Valuation with Leverage 19. Valuation and Financial Modeling: A Case Study PART 7: OPTIONS 20. Financial Options 21. Option Valuation 22. Real Options PART 8: LONG-TERM FINANCING 23. Raising Equity Capital 24. Debt Financing 25. Leasing PART 9: SHORT-TERM FINANCING 26. Working Capital Management 27. Short-Term Financial Planning PART 10: SPECIAL TOPICS 28. Mergers and Acquisitions 29. Corporate Governance 30. Risk Management 31. International Corporate Finance.
  • (source: Nielsen Book Data)9780134083278 20160912
"For MBA/graduate students taking a course in corporate finance." An Emphasis on Core Financial Principles to Elevate Individuals Financial Decision Making Berk and DeMarzo's "Corporate Finance" uses a unifying valuation framework, the Law Of One Price, to present the core content instructors expect, the new ideas they want, and the pedagogy their students need to succeed. " " "Corporate Finance: The Core "fits programs and individual professors who desire a streamlined book that is specifically tailored to the topics covered in the first one-semester course. For programs and professors who would like to use a text in a two semester, or more, sequence, please see "Corporate Finance, " the 31-chapter book also by Jonathan Berk and Peter DeMarzo. Also Available with MyFinanceLab MyFinanceLab is an online homework, tutorial, and assessment program designed to work with this text to engage students and improve results. Within its structured environment, students practice what they learn, test their understanding, and pursue a personalized study plan that helps them better absorb course material and understand difficult concepts. Note: You are purchasing a standalone product; MyFinanceLab does not come packaged with this content. Students, if interested in purchasing this title with MyFinanceLab, ask your instructor for the correct package ISBN and Course ID. Instructors, contact your Pearson representative for more information. If you would like to purchase both the physical text and MyFinanceLab, search for: 0134409272 / 9780134409276 "Corporate Finance: The Core Plus MyFinanceLab with Pearson eText -- Access Card Package" Package consists of: 0134202643 / 9780134202648 "Corporate Finance: The Core" 0134202910 / 9780134202914 "MyFinanceLab with Pearson eText -- Access Card -- for Corporate Finance: The Core" ".
(source: Nielsen Book Data)9780134202648 20160912
For MBA/graduate students taking a course in corporate finance. An Emphasis on Core Financial Principles to Elevate Individuals' Financial Decision Making Using the unifying valuation framework based on the Law of One Price, top researchers Jonathan Berk and Peter DeMarzo have set the new canon for corporate finance textbooks. Corporate Finance blends coverage of time-tested principles and the latest advancements with the practical perspective of the financial manager, so students have the knowledge and tools they need to make sound financial decisions in their careers. For a streamlined book specifically tailored to the topics covered in the first one-semester course, Corporate Finance: The Core is also available by Jonathan Berk and Peter DeMarzo. Note: You are purchasing a standalone product; MyFinanceLabTM does not come packaged with this content. Students, if interested in purchasing this title with MyFinanceLab, ask your instructor for the correct package ISBN and Course ID. Instructors, contact your Pearson representative for more information. If you would like to purchase both the physical text and MyFinanceLab, search for: 0134408896 / 9780134408897 Corporate Finance Plus MyFinanceLab with Pearson eText -- Access Card Package Package consists of: *013408327X / 9780134083278 Corporate Finance*0134099176 / 9780134099170 MyFinanceLab with Pearson eText -- Access Card -- for Corporate Finance.
(source: Nielsen Book Data)9780134083278 20160912
Business Library
BUS PERM RES, FINANCE-211-01-02, FINANCE-211-01-02, FINANCE-214-01-02
254 pages : illustrations ; 25 cm
  • Disruptive shockwaves and dual transformation
  • Transformation A: Repositioning the core
  • Transformation B: Creating the new
  • The capabilities link between A & B
  • The courage to choose
  • The clarity to focus
  • The curiosity to explore
  • The conviction to persevere
  • Postcards from the dual transformation journey
  • Afterword
  • Appendix: Dual transformation toolkit.
In Dual Transformation, innovation and growth consultant Scott Anthony and his coauthors, Clark Gilbert and Mark Johnson, propose a practical and sustainable approach to one of the greatest challenges facing leaders today: transforming your business in the face of imminent disruption. Dual Transformation illustrates the inevitable rise and fall of companies in the age of technological change. But, more importantly, it shows you how your company can come out of a market shift stronger and more profitable. Anthony, Gilbert, and Johnson build upon the lessons of Xerox, Apple, Barnes & Noble, and a case study from Gilbert's first-hand experience transforming his own media and publishing company, to describe the process of successfully weathering the digital age by adapting a current business model to the new marketplace. The book offers critical insight to responding to disruptive shock with three value propositions: (A) repositioning today's business to maximize resilience, (B) creating a new growth engine, and (C) taking advantage of assets to result in creative new markets. With great change comes great opportunity, and this book will get you there with tools to reshape your business model.
(source: Nielsen Book Data)9781633692480 20170502
Business Library

10. Empathy [2017]

ix, 134 pages ; 18 cm.
  • What is empathy? / Daniel Goleman. And why it's important
  • Why compassion is a better managerial tactic than toughness / Emma Seppala. An angry response erodes loyalty and trust
  • What great listeners actually do / Jack Zenger and Joseph Folkman. Understand the other person's emotions
  • Empathy is key to a great meeting / Annie McKee. Grasp the conflicts in the group
  • A process for empathetic product design / Jon Kolko. A focus on people
  • How Facebook uses empathy to keep user data safe / Melissa Luu-Van. Understand the people you're protecting. It's harder to empathize with people when you've been in their shoes / Rachel Ruttan, Mary-Hunter McDonnell, and Loran Nordgren. You have to work harder to focus on their needs
  • Becoming more powerful makes you less empathetic / Lou Solomon. Ask for feedback to stay down to earth
  • The limits of empathy / Adam Waytz. It's exhausting
  • What the Dalai Lama taught Daniel Goleman about emotional intelligence
  • An interview with Daniel Goleman by Andrea Ovans.
Empathy is credited as a factor in both improved relationships and even better product development. But while it's easy to say, "just put yourself in someone else's shoes, " the reality of understanding others' motivations and emotions is more elusive. This book helps you to understand what empathy is, why it's important, how to surmount the hurdles that make you less empathetic--and when too much empathy is just too much. This volume includes the work of: - Daniel Goleman - Annie McKee - Adam Waytz-- Provided by publisher
Business Library
xviii, 279 pages : illustrations, maps ; 25 cm
  • Preface : the Asia nobody sees
  • Mapping risk in Asia
  • The goldilocks dilemma
  • Asia's Mesdames Defarges
  • Why can't we all just get along? --- Hic sunt dracones : the clouds of war
  • Managing risk in Asia.
An urgently needed "risk map" of the many dangers that could derail Asia's growth and stability Since Marco Polo, the West has waited for the "Asian Century." Today, the world believes that Century has arrived. Yet from China's slumping economy to war clouds over the South China Sea and from environmental devastation to demographic crisis, Asia's future is increasingly uncertain. Historian and geopolitical expert Michael Auslin argues that far from being a cohesive powerhouse, Asia is a fractured region threatened by stagnation and instability. Here, he provides a comprehensive account of the economic, military, political, and demographic risks that bedevil half of our world, arguing that Asia, working with the United States, has a unique opportunity to avert catastrophe - but only if it acts boldly. Bringing together firsthand observations and decades of research, Auslin's provocative reassessment of Asia's future will be a must-read for industry and investors, as well as politicians and scholars, for years to come.
(source: Nielsen Book Data)9780300212228 20170515
Business Library
330 pages : illustrations, map ; 25 cm
  • Timeline of Chinese dynasties and other key events
  • Introduction
  • National humiliation
  • Island barbarians
  • The gullet of the world
  • A pacified south
  • Sons of heaven, setting suns
  • Claims and markers
  • Conclusion.
For many years after its reform and opening in 1978, China maintained an attitude of false modesty about its ambitions. That role, reports Howard French, has been set aside. China has asserted its place among the global heavyweights, revealing its plans for pan-Asian dominance by building its navy, increasing territorial claims to areas like the South China Sea, and diplomatically bullying smaller players. Underlying this attitude is a strain of thinking that casts China's present-day actions in decidedly historical terms, as the path to restoring the dynastic glory of the past. If we understand how that historical identity relates to current actions, in ways ideological, philosophical, and even legal, we can learn to forecast just what kind of global power China stands to become--and to interact wisely with a future peer.
Business Library
Sound recording
1 sound file : digital Digital: audio file.
"An insider's unflinching expose of the toxic culture within the Federal Reserve. In the early 2000s, as a Wall Street escapee writing a financial column for the Dallas Morning News, Booth attracted attention for her bold criticism of the Fed's low interest rate policies and her cautionary warnings about the bubbly housing market. Nobody was more surprised than she when the folks at the Dallas Federal Reserve invited her aboard. Figuring she could have more of an impact on Fed policies from the inside, she accepted the call to duty and rose to be one of Dallas Fed president Richard Fisher's closest advisors. To her dismay, the culture at the Fed--and its leadership--were not just ignorant of the brewing financial crisis, but indifferent to its very possibility. They interpreted their job of keeping the economy going to mean keeping Wall Street afloat at the expense of the American taxpayer. But bad Fed policy created unaffordable housing, skewed incentives, rampant corporate financial engineering, stagnant wages, an exodus from the labor force, and skyrocketing student debt. Booth observed firsthand how the Fed abdicated its responsibility to the American people both before and after the financial crisis--and how nobody within the Fed seems to have learned or changed from the experience. Today, the Federal Reserve is still controlled by 1,000 PhD economists and run by an unelected West Coast radical with no direct business experience. The Fed continues to enable Congress to grow our nation's ballooning debt and avoid making hard choices, despite the high psychological and monetary costs. And our addiction to the "heroin" of low interest rates is pushing our economy towards yet another collapse. This book is Booth's clarion call for a change in the way America's most powerful financial institution is run--before it's too late"-- Provided by publisher.
Business Library
xix, 669 pages : color illustrations ; 28 cm
Business Library
x, 274 pages ; 24 cm
  • Introduction: Not the American way. "It seems surely just a matter of time before a "China way" emerges."
  • Their own way forward. :It's very difficult to apply the US business model to China directly ... We have to develop our own."
  • The learning company. "Learning is embedded in everything I do."
  • Strategic agility for the long game. "I am a crocodile in the Yangtze River."
  • Talent management. "We will make it because we are young and we never, never give up."
  • The big boss. "The Chinese leader is always top down."
  • Growth as gospel. "The most important thing is to grow the cake and let everyone take a piece from it."
  • Governance as partnership. "I disagree with maximizing shareholder value ... The most important stakeholder is our customers."
  • What's distinctive, what's sustainable. "It's our responsibility to shift from "made in China" to "designed in China.""
  • Appendix 1: Growth of the China way
  • Appendix 2: Chinese business leaders interviewed.
When Peter Drucker wrote Concept of the Corporation in 1946, he revealed what made the large American corporation tick. Similarly, The Art of Japanese Management by Richard Pascale in 1981 explained the unique practices developed by the Japanese to bring that country's economy out of the ashes. The emerging Chinese juggernauts-the Alibabas, Lenovos, and Haiers-need similar revelation since they are a different breed in their own right. Little is understood about them, how they work, and what makes them such potentially imposing competitors. Now, based on unprecedented access to the people who have created and grown the great private companies of China-the "General Electrics and Sonys" of that country, Michael Useem, Harbir Singh, Peter Cappelli and Neng Liang bring to life the distinctive practices of Chinese business leaders as they invent their own way forward to create world-class companies, and provide a comprehensive look at the leaders and businesses that are the future of the Chinese economy-and major competition to Western companies. Chinese companies are emerging on the global stage as never before, and their leadership lessons are invaluable in understanding and coping with their growing commercial presence worldwide. Company managers everywhere will want to understand China's distinct way of doing business if they are to compete against the companies that already dominate the domestic Chinese market and are coming to the fore in foreign markets, including the U.S.
(source: Nielsen Book Data)9781610396585 20170515
Business Library
ix, 657 pages ; 24 cm
  • The experimenters: Charles Eliot and Abbott Lawrence Lowell
  • A search for mission and method: Edwin Gay
  • The "scientist": Frederick W. Taylor
  • The first decade: 1910-1919
  • The case for the case method
  • The idealist: Wallace Brett Donham
  • The benefactors: George Baker, Sr. and Jr.
  • Doctor who?: Elton Mayo
  • A decade in review: 1920-1929
  • The first broadside: Abraham Flexner
  • Friends in high places
  • The marriage of moral authority and managerial control
  • The venture capitalist: Georges Doriot
  • A decade in review: 1930-1939
  • The West Point of capitalism
  • The darling of the business elite: Donald David
  • From the "retreads" to the crème de la crème
  • Temporary support of the workingman
  • The class the dollars fell on: the '49ers
  • A decade in review: 1940-1949
  • Organization man and the corporate cocoon
  • The power elite
  • The hidden hand
  • The specialists: Robert Schlaifer and Howard Raiffa
  • The philanthropist: Henry Ford II
  • Spreading the gospel
  • Gentlemen (and a few ladies)
  • The legitimizer: Alfred Chandler
  • A decade in review: 1950-1959
  • Peak influence
  • The good, the bad, and the ugly
  • The case against the case method
  • A decade in review: 1960-1969
  • The myth of the well-educated manager
  • Harvard Business Review: origins, heyday, and scandal
  • Can leaders be manufactured?
  • Can entrepreneurship be learned?
  • The second broadside: Derek Bok
  • Managing our way to economic decline
  • A decade in review: 1970-1979
  • The subversive nature of a social conscience
  • The murder of managerialism
  • Managerialism was already dead
  • The kindergarten class play
  • Monetizing it
  • The monopolist: Michael Porter
  • Self-interest, with a side dish of ethics
  • Life out of balance
  • A decade in review: 1980-1989
  • The money mill
  • The thorn in their side
  • A decade in review: 1990-1999
  • The Microsoft of business schools
  • The men who would be president
  • The shame: Jeff Skilling
  • The high art of self-congratulation
  • The loyalty program
  • The CEO pay gap
  • A decade in review: 2000-2009
  • The next generation
  • Nitin Nohria for president
  • Epilogue: Can HBS lead the way forward?
A riveting and timely intellectual history of one of our most important capitalist institutions, Harvard Business School, from the bestselling author of The Firm. With The Firm, financial journalist Duff McDonald pulled back the curtain on consulting giant McKinsey & Company. In The Golden Passport, he reveals the inner workings of a singular nexus of power, ambition, and influence: Harvard Business School. Harvard University occupies a unique place in the public's imagination, but HBS has arguably eclipsed its parent in terms of its influence on modern society. A Harvard degree guarantees respect. An HBS degree is, as the New York Times proclaimed in 1978, "the golden passport to life in the upper class." Those holding Harvard MBAs are near-guaranteed entrance into Western capitalism's most powerful realm-the corner office. Most people have a vague knowledge of the power of the HBS network, but few understand the dynamics that have made HBS an indestructible and powerful force for almost a century. As McDonald explores these dynamics, he also reveals how, despite HBS's enormous success, it has failed with respect to the stated goal of its founders: "the multiplication of men who will handle their current business problems in socially constructive ways." While HBS graduates tend to be very good at whatever they do, that is rarely the doing of good. In addition to teasing out the essence of this exclusive, if not necessarily "secret" club, McDonald explores two important questions: Has the school failed at reaching the goals it set for itself? And is HBS therefore complicit in the moral failings of Western capitalism? At a time of pronounced economic disparity and political unrest, this hard-hitting yet fair portrait offers a much-needed look at an institution that has a profound influence on the shape of our society and all our lives.
(source: Nielsen Book Data)9780062347176 20170508
Business Library
1 online resource (65 ill., 33 illus. in color. eReference.) : online resource. Digital: text file; PDF.
  • I. Historical Introduction/ Chronology-- Sison, Ferrero.- 1. Philosophical Tradition.- a. Aristotle-- Hartman, Alzola, Koehn, Morell, Russell.- b. MacIntyre-- Beadle, Moore, Beabout, Crockett, Dobson, Knight.- c. Adam Smith-- Graafland, Wells, Evensky, Hanley, Pack, C. Smith, Weinstein.- d. Catholic Social Teaching-- Mele, Alford, Moreno-Salamanca, Naughton.- e. New Natural Law Theory-- Chua, Gregg, Jackson, Mangini, Pinto.- f. Feminist Ethics & Ethics of Care-- Dobson, Lee, Linsley, Machold.- g. Capabilities Approach-- Vogt, Giovanola, Kulkarni.- h. Austrian School-- Aranzadi, Hoppe, de Soto, Hulsmann.- i. Confucianism-- Provis, Chan, Kim, Lai, Mondejar, Romar.- 2. Empirical, Quantitative and Applied Tradition (Positive Science and Psychology).- a. Psychology-- Sadler-Smith, Beall, Crossan, Graham, Koleva, Mazutis, Miller, Reno, Robinson.- b. Positive Organizational Scholarship-- A. Caza, B. Caza, Bright, Sandelands, Sekerka.- II. Major Themes/Systematic Approaches.- 1.- a. Individual Virtues and Organizational Virtues-- Moore, Beadle, Marx, Rocha, Weaver, Whetstone.- b. Teaching and Training in Virtue Ethics-- Neubert, Crossan, Mallock, Mazutis, McCormick, Seijts.- c. Virtues in Decision-making and Moral Psychology-- Bastons, G. Aguirre, Bhuyan, Bosche, Hyman.- d. Virtues as a Character Trait vs. Situationism-- Alzola, Bleidorn, Cohen, McDaniel.- e. Virtues and Flourishing (Eudaimonia), Wellbeing, and (Workplace) Satisfaction-- Arjoon, Chowdhury, Cooper, Ballor, Beadle, Braun, Fernando, Turriago-Hoyos.- f. Virtues and the Laws, Norms, Principles and Codes of Conduct-- Nesteruk, Belliotti, Hamilton, J. Smith.- g. Virtues and Workplace Spirituality-- Grassl, Dienberg, Dyck, Monge, Naughton, Sandelands, Warode.- h. Virtues and leadership-- Ciulla, Bauman, Hidalgo, Preti.- 2.- a. Virtues in Corporate Governance-- Brink, Arjoon, Beschorner, Boatright.- b. Virtues in Marketing-- Palmer, Coleman, Ruiz, Stoll, Sakhem.- c. Virtues in Production-- Drake.- d. Virtues in Finance and Accounting-- De Bruin, Cowton, Dobson, Meyer.- e. Virtues in Human Resource Management-- Valentine, Godkin, Francis, Meglich.- f. Virtues in Knowledge Management-- Valdecasas, Evans, Schartz.- 3.- a. Virtues and Globalization-- Schlag, M. Aguirre, Donati, Zimmermann.- b. Virtues, States and Markets (Ideologies)-- Pezoa, Crespo, Prados, Widow.- c. Virtues and Sustainability-- Ketola, Becker, Heikkurinen, Newton.
  • (source: Nielsen Book Data)9789400765092 20170508
This volume examines the breadth and depth of virtue ethics and aims to counter the virtue ethics amnesia that both afflicts general moral philosophy and affects business and management ethics. Divided into two parts, the handbook starts out with a historical introduction and chronology of the development of virtue ethics, providing a comprehensive assessment of its evolution and identifying the most influential authors and their works. The authors discussed include those who follow a philosophical or conceptual tradition in their treatment of virtue and those who belong to the research tradition of positive science, in particular, empirical, quantitative and applied psychology. The second part of the book discusses systematic approaches and major themes developed in virtue ethics. These contributions are conceptual, empirical/applied or case studies. They offer insight into the different topics to which virtue ethics has been applied, and show how virtue ethics has influenced the various operational areas of firms. Finally, they examine the virtue ethics responses to some of the most important issues that businesses and organizations face in the 21st century.
(source: Nielsen Book Data)9789400765092 20170508
Business Library

18. Happiness [2017]

viii, 162 pages ; 18 cm.
  • Happiness isn't the absence of negative feelings / Jennifer Moss. What brings lasting contentment?
  • Being happy at work matters / Annie McKee. Work is personal
  • The science behind the smile: an interview with Daniel Gilbert by Gardiner Morse. The research
  • The power of small wins / Theresa Amabile and Steven J. Kramer. Improve inner work life
  • Creating sustainable performance / Gretchen Spreitzer and Christine Porath. Build a thriving workforce
  • The research we've ignored about happiness at work / André Spicer and Carl Cederström. It's not all good
  • The happiness backlash / Alison Beard. Tempering the obsession.
Happiness: What is the nature of human happiness, and how do we achieve it in the course of our professional lives? And is it even worth pursuing? This book explores answers to these questions by presenting research into how to measure happiness, frameworks for personal behaviors, management techniques that build happiness in the workplace--and warnings that highlight where the happiness hype has been overblown. This volume includes the work of: - Daniel Gilbert - Annie McKee - Gretchen Spreitzer - Theresa Amabile-- Provided by publisher.
Business Library
viii, 341 pages ; 25 cm
  • Part I. Develop a leader mindset: The transition to leadership
  • Building trust and credibility
  • Emotional intelligence
  • Positioning yourself for success
  • Part II. Managing yourself: Becoming a person of influence
  • Communicating effectively
  • Personal productivity
  • Self development
  • Part III. Managing individuals
  • Delegating with confidence
  • Giving effective feedback
  • Developing talent
  • Part IV. Managing teams: Leading teams
  • Fostering creativity
  • Hiring
  • and keeping
  • the best
  • Part V. Managing the business: Strategy: a primer
  • Mastering financial tools
  • Developing a business case.
Whether you are new to being a boss or are simply looking to stand out from the pack, this is the one primer you need to develop your managerial and leadership skills. Packed with step-by-step advice and wisdom from HBR's management archive, the book provides best practices on topics from building credibility and emotional intelligence to hiring and engaging the best employees, as well as understanding key financial statements and the fundamentals of strategy. Keep this comprehensive guide with you as you grow as a leader and you will have a bigger impact in your organization and on your career.-- Provided by publisher.
Business Library
x, 302 pages ; 23 cm.
Are you looking for an alternative to a career path at a big firm? Does founding your own start-up seem too risky? There is a radical third path open to you: You can buy a small business and run it as CEO. Purchasing a small company offers significant financial rewards--as well as personal and professional fulfillment. Leading a firm means you can be your own boss, put your executive skills to work, fashion a company environment that meets your own needs, and profit directly from your success. But finding the right business to buy and closing the deal isn't always easy. In the HBR Guide to Buying a Small Business, Harvard Business School professors Richard Ruback and Royce Yudkoff help you: - Determine if this path is right for you- Raise capital for your acquisition- Find and evaluate the right prospects- Avoid the pitfalls that could derail your search- Understand why a "dull" business might be the best investment- Negotiate a potential deal with the seller- Avoid deals that fall through at the last minute.
(source: Nielsen Book Data)9781633692503 20170403
Business Library