Book — 1 online resource (xii, 226 pages) : illustrations Digital: data file.
What is performance? An overview
Major performance challenges
Strategic planning : What's the mission?
The quality paradigm
Productivity through people
The accountability strategy : performance measurement
Rethinking the organization
Oldies but goodies.
Provides a balanced assessment and overview of state-of-the-art organizational and performance productivity strategies. Public and nonprofit organizations face demands for increased productivity and responsiveness, and this practical guide offers strategies based on research and scholarship that respond to these challenges. (source: Nielsen Book Data)
PART ONE: INTRODUCTION The Productivity Challenge PART TWO: FOUNDATIONS Problem Diagnosis Measuring Productivity Achieving Success PART THREE: STRATEGIES Strategic Planning Partnering and Alignment The Quality Paradigm Improving Efficiency Managing Information Technology Systems Productivity through People PART FOUR: CONCLUSIONS The Future of Productivity Improvement.
(source: Nielsen Book Data)
This book provides an overview and assessment of state-of-the-art strategies for performance and productivity in public and non-profit organizations. It is research-based and draws on real cases. Topics include: rationales for productivity and performance improvement; evolution of productivity improvement; strategies for implementing improvement; analytical tools; strategic planning; organizational information technologies; TQM; benchmarking; partnering; re-engineering; project management strategies; and people-based productivity improvement strategies. (source: Nielsen Book Data)