Includes bibliographical references (p. -204).
When and how to use mediation
Persuasion and compulsion
Confidentiality and liability
Physical preparation : position papers and bundles --- Mental preparation I : pre-mediation analysis and mediation strategy
Mental preparation II : negotiation tactics
At the end
Advising and Representing Clients at Mediation is an invaluable guide for lawyers, surveyors and other professionals. It will assist at every stage of the mediation process from persuading the other party to mediate, to preparing for and taking part in the mediation itself, and advising clients on what to expect and how to conduct themselves at a mediation. The book also offers extensive checklists and precedents, practical advice from experienced mediators, and a clear explanation of the law as it currently stands. (source: Nielsen Book Data)